Business Success Principle of the Day: “Quality”. I am a stickler for Quality, especially with the written word. You can get by with a few stutters and stammers when speaking, but typos and grammatical errors in formal documents, especially business plans and marketing materials, stick out like a sore thumb. And readers will always infer competence, or a lack thereof, by the written materials you send to them.

Implementation: Always have someone else proofread and polish your work. Quality counts, especially in things you leave behind!